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ManualSapphire Series - LTDHNVR User Manual

Network

Configure the Sapphire Series NVR network settings, including TCP/IP, port, PPPoE, DDNS, UPnP, email, SNMP, multicast, alarm centre, register, P2P, and 802.1X.

You can set NVR network parameters so that the NVR can communicate with devices in the same LAN.

TCP/IP

Select Main Menu > NETWORK > TCP/IP, the TCP/IP interface is displayed. See Figure 4-202.

TCP/IP interface showing Ethernet card list, IP information, and DNS settings

ParameterDescription
Net Mode
  • Multi-address: Two Ethernet ports work separately through either of which you can request the Device to provide the services such as HTTP and RTSP. You need to configure a default Ethernet port (usually the Ethernet port 1 by default) to request the services from the device end such as DHCP, Email and FTP. If one of the two Ethernet ports is disconnected as detected by networking testing, the system network status is regarded as offline.
  • Fault Tolerance: Two Ethernet ports share one IP address. Normally only one Ethernet port is working and when this port fails, the other port will start working automatically to ensure the network connection.
    When testing the network status, the network is regarded as offline only when both of the two Ethernet ports are disconnected. The two Ethernet ports are used under the same LAN.
  • Load Balance: Two network cards share one IP address and they are working at the same time to share the network load averagely. If one of them fails, the other can continue working normally.
    When testing the network status, the network is regarded as offline only when both of the two Ethernet ports are disconnected. The two Ethernet ports are used under the same LAN.
The Device with single Ethernet port does not support this function.
Default Ethernet PortIn the Ethernet Card list, select an Ethernet port as a default port.
This setting is available only when the Multi-address is selected in the Net Mode list.
IP VersionIn the IP Version list, you can select IPv4 or IPv6. Both versions are supported for access.
MAC AddressDisplays the MAC address of the Device.
DHCPEnable the DHCP function. The IP address, subnet mask and default gateway are not available for configuration once DHCP is enabled.
  • If DHCP is effective, the obtained information will display in the IP Address box, Subnet Mask box and Default Gateway box. If not, all values show 0.0.0.0.
  • If you want manually configure the IP information, disable the DHCP function first.
  • If PPPoE connection is successful, the IP address, subnet mask, default gateway, and DHCP are not available for configuration.
IP AddressEnter the IP address and configure the corresponding subnet mask and default gateway.
Subnet Mask
Default GatewayIP address and default gateway must be in the same network segment.
DNS DHCPEnable the DHCP function to get the DNS address from router.
Preferred DNSIn the Preferred DNS box, enter the IP address of DNS.
Alternate DNSIn the Alternate DNS box, enter the IP address of alternate DNS.
MTUIn the MTU box, enter a value for network card. The value ranges from 1280 byte through 1500 byte. The default is 1500.
The suggested MTU values are as below.
  • 1500: The biggest value of Ethernet information package. This value is typically selected if there is no PPPoE or VPN connection, and it is also the default value of some routers, network adapters and switches.
  • 1492: Optimized value for PPPoE.
  • 1468: Optimized value for DHCP.
  • 1450: Optimized value for VPN.
TestClick Test to test if the entered IP address and gateway are interworking.

Port

You can configure the maximum connection accessing the Device from Client such as WEB, Platform, and Mobile Phone and configure each port settings.

Open the PORT interface

Select Main Menu > NETWORK > PORT.

The PORT interface is displayed. See Figure 4-203.

PORT interface listing maximum connection and port numbers

Configure the connection parameters

Configure the settings for the connection parameters. See Table 4-54.

The connection parameters except Max Connection cannot take effects until the Device has been restarted.

ParameterDescription
Max ConnectionThe allowable maximum clients accessing the Device at the same time, such as WEB, Platform, and Mobile Phone.
Select a value between 1 and 128. The default value setting is 128.
TCP PortThe default value setting is 37777. You can enter the value according to your actual situation.
UDP PortThe default value setting is 37778. You can enter the value according to your actual situation.
HTTP PortThe default value setting is 80. You can enter the value according to your actual situation.
If you enter other value, for example, 70, and then you should enter 70 after the IP address when logging in the Device by browser.
RTSP PortThe default value setting is 554. You can enter the value according to your actual situation.
POS PortData transmission. The value range is from 1 through 65535. The default value is 38800.
HTTPS EnableEnable HTTPS.
HTTPS PortHTTPS communication port. The default value setting is 443. You can enter the value according to your actual situation.

Apply the settings

Click Apply to complete the settings.

PPPoE

PPPoE is another way for the Device to access the network. You can establish network connection by configuring PPPoE settings to give the Device a dynamic IP address in the WAN. To use this function, firstly you need to obtain the user name and password from the Internet Service Provider.

Open the PPPoE interface

Select Main Menu > NETWORK > PPPoE.

The PPPoE interface is displayed. See Figure 4-204.

PPPoE interface with enable toggle and user name and password fields

Enable PPPoE

Enable the PPPoE function.

Enter the user name and password

In the User Name box and Password box, enter the user name and password accordingly provided by the Internet Service Provider.

Apply the settings

Click Apply to complete the settings.

The system pops up a message to indicate the successfully saved. The IP address appears on the PPPoE interface. You can use this IP address to access the Device.

When the PPPoE function is enabled, the IP address on the TCP/IP interface cannot be modified.

DDNS

When the IP address of the Device changes frequently, the DDNS function can dynamically refresh the correspondence between the domain on DNS and the IP address, ensuring you access the Device by using the domain.

Preparations

Ensure the Device supports the DDNS Type and log in the website provided by the DDNS service provider to register the information such as domain from PC located in the WAN.

After you have registered and logged in the DDNS website successfully, you can view the information of all the connected devices under this user name.

Configuration Steps

Open the DDNS interface

Select Main Menu > NETWORK > DDNS.

The DDNS interface is displayed. See Figure 4-205.

DDNS interface with DDNS type, host IP, domain name, and account fields

Configure the DDNS parameters

Configure the settings for the DDNS parameters. See Table 4-55.

ParameterDescription
EnableEnable the DDNS function.
After enabling DDNS function, the third-party might collect your Device information.
DDNS TypeType and address of DDNS service provider.
Host IP
  • Type: Dyndns DDNS; address: members.dyndns.org
  • Type: NO-IP DDNS; address: dynupdate.no-ip.com
  • Type: CN99 DDNS; address: members.3322.org
Domain NameThe domain name for registering on the website of DDNS service provider.
User NameEnter the user name and password obtained from DDNS service provider. You need to register (including user name and password) on the website of DDNS service provider.
Password
IntervalEnter the amount of time that you want to update the DDNS.

Apply the settings

Click Apply to complete the settings.

Enter the domain name in the browser on your PC, and then press Enter. If the web interface of the Device is displayed, the configuration is successful. If not, the configuration is failed.

UPnP

You can map the relationship between the LAN and the WAN to access the Device on the LAN through the IP address on the WAN.

Preparations

  • Login the router to set the WAN port to enable the IP address to connect into the WAN.
  • Enable the UPnP function at the router.
  • Connect the Device with the LAN port on the router to connect into the LAN.
  • Select Main Menu > NETWORK > TCP/IP, configure the IP address into the router IP address range, or enable the DHCP function to obtain an IP address automatically.

Configuration Steps

Open the UPnP interface

Select Main Menu > NETWORK > UPnP.

The UPnP interface is displayed. See Figure 4-206.

UPnP interface with PAT toggle, status, LAN IP, WAN IP, and PAT table

PORT INFO dialog box for editing the service name, protocol, internal port, and external port

Configure the UPnP parameters

Configure the settings for the UPnP parameters. See Table 4-56.

ParameterDescription
PATEnable the UPnP function.
StatusIndicates the status of UPnP function.
  • Offline: Failed.
  • Online: Succeeded.
LAN IPEnter IP address of router on the LAN.
After mapping succeeded, the system obtains IP address automatically without performing any configurations.
WAN IPEnter IP address of router on the WAN.
After mapping succeeded, the system obtains IP address automatically without performing any configurations.
PAT TableThe settings in PAT table correspond to the UPnP PAT table on the router.
  • Service Name: Name of network server.
  • Protocol: Type of protocol.
  • Int. Port: Internal port that is mapped on the Device.
  • Ext. Port: External port that is mapped on the router.
  • To avoid the conflict, when setting the external port, try to use the ports from 1024 through 5000 and avoid popular ports from 1 through 255 and system ports from 256 through 1023.
  • When there are several devices in the LAN, properly arrange the ports mapping to avoid mapping to the same external port.
  • When establishing a mapping relationship, ensure the mapping ports are not occupied or limited.
  • The internal and external ports of TCP and UDP must be the same and cannot be modified.
  • Click the edit icon to modify the external port.

Apply the settings

Click Apply to complete the settings.

In the browser, enter http://WAN IP: External IP port. You can visit the LAN Device.

Email

You can configure the email settings to enable the system to send the email as a notification when there is an alarm event occurs.

Open the EMAIL interface

Select Main Menu > NETWORK > EMAIL.

The EMAIL interface is displayed. See Figure 4-208.

EMAIL interface with SMTP server, account, mail receiver, and health test settings

Configure the email parameters

Configure the settings for the email parameters. See Table 4-57.

ParameterDescription
EnableEnable the email function.
SMTP ServerEnter the address of SMTP server of sender's email account.
PortEnter the port value of SMTP server. The default value setting is 25. You can enter the value according to your actual situation.
User NameEnter the user name and password of sender's email account.
Password
AnonymityIf enable the anonymity function, you can login as anonymity.
Mail ReceiverIn the Mail Receiver list, select the number of receiver that you want to receive the notification. The Device supports up to three mail receivers.
Email AddressEnter the email address of mail receiver(s).
SenderEnter the sender's email address. It supports maximum three senders separated by comma.
TitleEnter the email subject.
Supports Chinese, English and Arabic numerals. It supports maximum 64 characters.
AttachmentEnable the attachment function. When there is an alarm event, the system can attach snapshots as an attachment to the email.
AuthenticationSelect the encryption type: NONE, SSL, or TLS.
For SMTP server, the default encryption type is TLS.
Interval (Sec.)This is the interval that the system sends an email for the same type of alarm event, which means, the system does not send an email upon any alarm event.
This setting helps to avoid the large amount of emails caused by frequent alarm events.
The value ranges from 0 to 3600. 0 means that there is no interval.
Health EnableEnable the health test function. The system can send a test email to check the connection.
Interval (Min.)This is the interval that the system sends a health test email. The value ranges from 30 to 1440. 0 means that there is no interval.
TestClick Test to test the email sending function. If the configuration is correct, the receiver's email account will receive the email.
Before testing, click Apply to save the settings.

Apply the settings

Click Apply to complete the settings.

SNMP

This function is for some series only.

You can connect the Device with some software such as MIB Builder and MG-SOFT MIB Browser to manage and control the Device from the software.

Preparations

  • Install the software that can manage and control the SNMP, such as MIB Builder and MG-SOFT MIB Browser
  • Obtain the MIB files that correspond to the current version from the technical support.

Configuration Steps

Open the SNMP interface

Select Main Menu > NETWORK > SNMP.

The SNMP interface is displayed. See Figure 4-209.

SNMP interface with version, ports, community strings, and authentication settings

Configure the SNMP parameters

Configure the settings for the SNMP parameters. See Table 4-58.

ParameterDescription
EnableEnable the SNMP function.
VersionSelect the check box of SNMP version(s) that you are using.
The default version is V3. There is a risk of select V1 or V2.
SNMP PortIndicates the monitoring port on the agent program.
Read CommunityIndicates the read/write strings supported by the agent program.
Write Community
Trap AddressIndicates the destination address for the agent program to send the Trap information.
Trap PortIndicates the destination port for the agent program to send the Trap information.
Read Only UserEnter the user name that is allowed to access the Device and has the "Read Only" permission.
Read/Write UserEnter the user name that is allowed to access the Device and has the "Read and Write" permission.
Authentication TypeIncludes MD5 and SHA. The system recognizes automatically.
Authentication PasswordEnter the password for authentication type and encryption type. The password should be no less than eight characters.
Encryption Password
Encryption TypeIn the Encryption Type list, select an encryption type. The default setting is CBC-DES.

Compile the MIB files

Compile the two MIB files by MIB Builder.

Load the module

Run MG-SOFT MIB Browser to load in the module from compilation.

Query the Device

On the MG-SOFT MIB Browser, enter the Device IP that you want to manage, and then select the version number to query.

Obtain the configurations

On the MG-SOFT MIB Browser, unfold the tree-structured directory to obtain the configurations of the Device, such as the channels quantity and software version.

Multicast

When you access the Device from the network to view the video, if the access is exceeded, the video will not display. You can use the multicast function to group the IP to solve the problem.

Open the MULTICAST interface

Select Main Menu > NETWORK > MULTICAST.

The MULTICAST interface is displayed. See Figure 4-210.

MULTICAST interface with enable toggle, IP address, and port fields

Configure the multicast parameters

Configure the settings for the multicast parameters. See Table 4-59.

ParameterDescription
EnableEnable the multicast function.
IP AddressEnter the IP address that you want to use as the multicast IP.
The IP address ranges from 224.0.0.0 through 239.255.255.255.
PortEnter the port for the multicast. The port ranges from 1025 through 65000.

Apply the settings

Click Apply to complete the settings.

You can use the multicast IP address to login the web. On the web login dialog box, in the Type list, select MULTICAST. The web will automatically obtain the multicast IP address and join. Then you can view the video through multicast function.

Alarm Centre

You can configure the alarm center server to receive the uploaded alarm information. To use this function, the Alarm Upload check box must be selected.

Open the ALARM CENTER interface

Select Main Menu > NETWORK > ALARM CENTER.

The ALARM CENTER interface is displayed. See Figure 4-211.

ALARM CENTER interface with protocol type, host IP, port, and self-report time settings

Configure the alarm center parameters

Configure the settings for the alarm center parameters. See Table 4-60.

ParameterDescription
EnableEnable the alarm center function.
Protocol TypeIn the Protocol Type list, select protocol type. The default is ALARM CENTER.
Host IPThe IP address and communication port of the PC installed with alarm client.
Port
Self-Report TimeIn the Self-Report Time list, select time cycle and specific time for uploading alarm.

Apply the settings

Click Apply to complete the settings.

Register

You can register the Device into the specified proxy server which acts as the transit to make it easier for the client software to access the Device.

Open the REGISTER interface

Select Main Menu > NETWORK > REGISTER.

The REGISTER interface is displayed. See Figure 4-212.

REGISTER interface with enable toggle, server IP address, port, and sub service ID

Configure the register parameters

Configure the settings for the register parameters. See Table 4-61.

FunctionDescription
EnableEnable the register function.
Server IP AddressEnter the server IP address or the server domain that you want to register to.
PortEnter the port of the server.
Sub Service IDThis ID is allocated by the server and used for the Device.

Apply the settings

Click Apply to complete the settings.

P2P

P2P is a kind of convenient private network penetration technology. You do not need to apply for dynamic domain name, doing port mapping or deploying transit server. You can add NVR devices through the below way to achieve the purpose of managing multiple NVR devices at the same time.

  • Scan the QR code, download mobile app, and then register an account. For details, see Mobile App Operation.
  • Log in www.gotop2p.com, register an account, and then add device via the serial number. For details, see Introduction of P2P Operations.

Connect the NVR device to the Internet, otherwise P2P can not run properly.

Open the P2P interface

Select Main Menu > NETWORK > P2P.

The P2P interface is displayed. See Figure 4-213.

P2P interface with enable toggle, status, and QR codes for cell phone client and device SN

Enable P2P

Enable the P2P function.

After the P2P function is enabled and connected to the Internet, the system will collects your information for remote access, and the information includes but not limited to email address, MAC address, and device serial number.

You can start adding the device.

  • Cell Phone Client: Use your mobile phone to scan the QR code to add the device into the Cell Phone Client, and then you can start accessing the Device.
  • Platform: Obtain the Device SN by scanning the QR code. Go to the P2P management platform and add the Device SN into the platform. Then you can access and manage the device in the WAN. For details, refer to the P2P operation manual.

You can also enter the QR code of Cell Phone Client and Device SN by clicking on the top right of the interfaces after you have entered the Main Menu.

To use this function, take adding device into Cell Phone Client as an example.

Mobile APP Operation

The following contents are introduced in the example of mobile App.

Download and install the mobile App

Scan the QR code to download and install the mobile App.

Enter the main interface

Select Camera and enter the main interface.

Register device in the mobile App

  1. Click the menu icon and select Device Manager. See Figure 4-214.

    Mobile App screens for selecting Camera and opening Device Manager

  2. Click the add icon and enter the Add Device interface.

    Mobile App supports device initialization.

  3. Select Wired Device > P2P to enter the P2P interface.

  4. Click the QR code icon behind the SN to enter the QR code scan interface.

  5. Scan the device label or scan the SN QR code got by selecting Main Menu > Network > P2P. When the scan is successful, the device SN will be displayed in the SN item.

  6. Enter name and password.

Start preview

After device registration on mobile App, click Start Preview and you can see the monitor screen.

802.1X

Device needs to pass 802.1x certification to enter the LAN.

Open the 802.1x interface

Select Main Menu > NETWORK > 802.1x.

The 802.1x interface is displayed. See Figure 4-215 or Figure 4-216.

802.1x interface with PEAP authentication selected

802.1x interface with TLS authentication showing certificate and private key options

Select the Ethernet card

Select the Ethernet card you want to certify.

Enable and configure parameters

Select Enable and configure parameters. See Table 4-62.

ParameterDescription
Authentication
  • PEAP: protected EAP protocol.
  • TLS: Transport Layer Security. Provide privacy and data integrity between two communications application programs.
IdentityIt can be configured when Authentication is TLS.
CA CertificateEnable it and click Browse to import CA certificate from flash drive.
UsernameThe username shall be authorized at server.
PasswordPassword of the corresponding username.
Client CertificateWhen Authentication is TLS, click Browse to import from flash drive.
Private Key
Private Key PasswordIt can be configured when Authentication is TLS.

File Backup

How to back up record files from the Sapphire Series NVR to a USB device through the BACKUP interface.

Storage

Manage NVR storage resources and space, including basic settings, schedule, HDD manager, advanced HDD groups, HDD detect, RAID, record estimate, and FTP.

فهرست مطالب

TCP/IP
Port
Open the PORT interface
Configure the connection parameters
Apply the settings
PPPoE
Open the PPPoE interface
Enable PPPoE
Enter the user name and password
Apply the settings
DDNS
Preparations
Configuration Steps
Open the DDNS interface
Configure the DDNS parameters
Apply the settings
UPnP
Preparations
Configuration Steps
Open the UPnP interface
Configure the UPnP parameters
Apply the settings
Email
Open the EMAIL interface
Configure the email parameters
Apply the settings
SNMP
Preparations
Configuration Steps
Open the SNMP interface
Configure the SNMP parameters
Compile the MIB files
Load the module
Query the Device
Obtain the configurations
Multicast
Open the MULTICAST interface
Configure the multicast parameters
Apply the settings
Alarm Centre
Open the ALARM CENTER interface
Configure the alarm center parameters
Apply the settings
Register
Open the REGISTER interface
Configure the register parameters
Apply the settings
P2P
Open the P2P interface
Enable P2P
Mobile APP Operation
Download and install the mobile App
Enter the main interface
Register device in the mobile App
Start preview
802.1X
Open the 802.1x interface
Select the Ethernet card
Enable and configure parameters