Video Intercom

Video intercom is an audiovisual communication system used within a building or a small collection of buildings. With microphones and video camera devices at both sides, it enables the inter-communication via video and audio signals. A video intercom system can provide a safe and easy monitoring solution for apartment buildings and private houses.

Be sure to add video intercom devices to the client and link the indoor stations to the persons beforehand. You should also set the access authorization for the persons to open doors via the linked indoor stations.

Manage Calls between Client Software and an Indoor/Door Station/Access Control Device

You can call the residents by the client, and vice versa. You can also use an indoor station/door station or specified access control device to call the client.

Before making calls, you can set the parameters such as ring duration and speaking duration. For details, refer to Set Access Control and Video Intercom Parameters.

Call Indoor Station from Client

You can call the added indoor station by the client to perform video intercom.

Before You Start

• Be sure to have added a resident to the client. For details, refer to Add Single Person.
• Be sure to have linked the resident with an indoor station and configured the resident information (including floor No. and room No.) in Person module. For details about configuring the linkage and resident information, refer to Configure Resident Information.

Steps

1. Click Access Control → Video Intercom → Contacts.
2. Unfold the organization list on the left panel and select an organization. The information (including resident name, linked device name and device IP address) of all the residents in the selected group will be displayed on the right panel.
3. Select a resident, or enter a keyword in the Filter field to find the desired resident.
4. Click to start calling the selected resident. After the call is answered, you will enter the In Call window.
5. Optional: After the call is answered, perform the following operation(s).
   • Adjust Loudspeaker Volume — Click to adjust the volume of the loudspeaker.
   • End Speaking — Click Hang Up to end speaking.
   • Adjust Microphone Volume — Click to adjust the volume of the microphone.

Answer Call via Client

The residents can call the client by an indoor station, door station, or specific access control devices and perform video intercom with the client.

Before You Start

• Be sure to have added a resident to the client. For details, refer to Add Single Person.
• Be sure to have linked the added resident with an indoor station/outdoor station/access control device and configured the resident information (including floor No. and room No.) in Person module. For details about configuring the linkage and resident information, refer to Configure Resident Information.

Steps

1. Click Access Control → Video Intercom → Contacts.
2. Unfold the organization list on the left panel and select an organization. The information (including resident name, linked device name and device IP address) of all the residents in the selected group will be displayed on the right panel.
3. Click to start calling a desired resident. An incoming call dialog will pop up.
4. Click Answer to answer the call. After the call is answered, you will enter the In Call window.
5. Optional: In the In Call window, perform the following operation(s).
   • Adjust Loudspeaker Volume — Click to adjust loudspeaker's volume.
   • End Speaking — Click Hang Up to end speaking.
   • Adjust Microphone Volume — Click to adjust the microphone's volume.
   • Open Door — When an indoor station is linked with a door station, click to open the door linked with the door station.

View Real-Time Call Logs

You can view details of all the calls, and you can call the residents or export the logs if they are needed.

Steps

1. Click Access Control → Video Intercom → Call Log. Details of all the calls will be displayed on the right panel including call status, start time, speaking duration, device type and name, and organization and name of resident.
2. Optional: Click to re-dial the resident.
3. Optional: Set search conditions (including call status, device type, and time) on the top of the page to filter call logs.
4. Click Export to save the logs (a CSV file) in your PC.

Release a Notice to Resident

You can send a notice to the residents by one-touch. Four notice types are available: advertising, property, alarm, and notice information.

Steps

1. Click Access Control → Video Intercom → Notice.

2. Click Add to open the Create Notice panel.

3. Click to select the residents you are going to deliver notice to.

4. Enter the required information.

   • Up to 63 characters are allowed in the Subject field.
   • Up to 1023 characters are allowed in the Content field.
   • You can add up to 6 pictures. Each picture should be in JPG format and smaller than 512 KB.

5. Click Send to send the notice to the selected resident(s). Information about the sent notices will be displayed on the left panel. Click a notice to view its details on the right panel.

6. Optional: Click Export to save all the notices in your PC.