Company Management

Bind and edit your company information and authenticate your company in LTS Platinum Partner using an authentication code or an online application.

After registering an Installer Admin account, you can bind your company information with this account for better service, authenticate your company to purchase value-added services and use more features using LTS Platinum Partner.

Managing Company Information

After registering an Installer Admin account, LTS recommends you bind your company information (including company name, phone number, email, etc.) with this account for better service.

When your company is not authenticated, the Installer Admin can manage and edit all the company information. If you enter an authentication code to authenticate your company, you can directly edit the company information instead of waiting for the approval of the information change request.

Steps

Go to the Company Information page

Go to the Company Information page.

Enter edit mode

Tap .

Enter the company name

Enter the name of your company.

Enter the website

(Optional) Enter the website of your company.

Enter the address

Enter your address.

Enter the city

Enter the city of your company.

Enter the email address

Enter an email address which will be bound with the Installer Admin account after registration.

Enter other information

Enter other information of your company, such as state/province/region, and postal code.

Enter the phone number

Enter your phone number.

Enter the VAT number

Enter the VAT number.

Save

Tap OK.

You can check the percentage of completed information after saving.

Authenticating a Company

After you register an Installer Admin account, you can authenticate your account/company to purchase value-added services and use more features (besides the basic features) in LTS Platinum Partner.

At least one of the following account authentication methods is supported, depending on your country or region:

By Entering an Authentication Code

In this way, you will need to get an authentication code from LTS or the distributor first, and then enter the authentication code to authenticate your account.

Apply for an authentication code

Go to Me → Authenticate Now. (Optional) If you have no authentication code, tap Get Authentication Code, and send the application email with the predefined content template, including your email address (the one used when registering your Installer Admin account) and company information, such as company name, VAT No., and phone number, to LTS or the distributor to apply for an authentication code.

If the email server is not configured or the recipient's address is not entered automatically, you can copy the content and send it to LTS or the distributor by your own email box.

Enter the authentication code

Enter the authentication code on the account authentication page, and tap Authenticate Now to authenticate your account.

By Submitting an Online Application

You can fill in and submit the online application information to authenticate your account directly. After your application is approved, your account will be authenticated.

If your company is not authenticated and you have permission to submit the authentication application, you may be prompted and guided to authenticate your company by submitting the application after logging in.

Review and edit the company information

Go to Me → Authenticate Now. Review and edit the company information already filled in and set other required information, such as company name, address, city, etc.

Select the distributor

Select the distributor if you have bought LTS products.

Upload evidence

Tap ＋ to upload a image (e.g., business license and business card) as evidence.

Submit the application

Tap Authenticate Now.

The application information will be sent.

After your application is approved, you will be notified with push notifications and emails.